Terms and Conditions
The FCDW requests that every student read and abide by the following terms and conditions.
Cancellations and Re-scheduling
If you would like to cancel or re-schedule a class, the FCDW requests that all students provide two (2) weeks or more notice. A written notice must be provided via email of your decision.
WITHIN TWO WEEKS OF SCHEDULED COURSE:
Within two (2) weeks of the course date/time, cancellations or re-scheduling by a student is considered a ‘LATE CANCELLATION’ and will be accepted via email or phone request. A refund minus a LATE CANCELLATION fee of $55 per student will be given.
WITHIN TWO DAYS OF SCHEDULED COURSE:
Within two (2) business days (48 hours) of your course date/time, you are NOT able to re-schedule or cancel your course. (Emergency exceptions will be made by the Training Director on a case-by-case basis only). A refund will not be provided.
Why is there a cancellation fee? Why can’t I re-schedule within 48 hours?
Our courses are subject to run based on the minimum number of students for a given class. If the FCDW needs to cancel or re-schedule the class, we need at least 48 hours notice so we can alert the other students, instructor, and administrative personnel. We also strive to provide an interactive classroom experience, and we cannot do this if there is not a minimum number of students due to late or last-minute cancellations.
This policy is in effect as of December 1, 2011.
A student has the option for one (1) free “retake” of the same course (when indicated) taken at the Fort Collins Digital Workshop. This retake registration is non-transferable, and no textbooks are provided (students are asked to bring their original textbooks with them to the retake course).
A retake is only available for students who attended the originally scheduled course. If you do not attend your scheduled course, you are not eligible for a retake.
A retake course has no redeemable value and is not eligible for a refund of any kind.
If a student is registered for a course as a retake student and the course is cancelled for any reason, FCDW will allow the student to register as a retake for a different class until the retake bonus has been satisfied. Courses must meet minimum enrollment numbers of registered students in order to run.
In the event that a class has reached the maximum number of students, a retake student may be placed on a wait list and will be notified of their class status immediately.
Why can’t I use my retake if I missed the class?
The FCDW offers a free retake to students as an opportunity to brush up on the skills they learned in a previously completed course. It is not meant be used as an alternative in the case of a schedule conflict. As mentioned above, we strive to provide an interactive classroom experience and we cannot do this if there is not a minimum number of students due to late or last-minute cancellations. Emergency exceptions will be made by the Training Director on a case-by-case basis only.
Cancellations and Re-scheduling by The FCDW
If course enrollment at the Fort Collins Digital Workshop does not meet our minimum requirement of students, the course may be cancelled or re-scheduled. Participants will be notified prior to the start of scheduled course, typically with 48 hours of advanced notice.
Following our goals of limiting the number of cancellations and/or re-schedules, students may be notified as late as the day of the course of a scheduled course. In the event of a FCDW cancellation, a full refund will be available, or the paid balance may be applied toward another upcoming course at the FCDW. We never want to cancel a course, but, unfortunately, it does happen.
The Fort Collins Digital Workshop, LLC does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission. We have physical, electronic, and procedural safeguards that protect personal information about you that may be stored in our records.